FAQs

๐Ÿ‘• Frequently Asked Questions

๐Ÿšš Shipping

When will I receive my order?
Orders ship within 4โ€“7 business days. Once shipped:

  • USA: 3โ€“4 business days in transit
  • International: 5โ€“15 business days in transit

Where do you ship from?
We fulfill orders through a global network of fulfillment centers, ensuring fast and reliable delivery worldwide.

How much is shipping?
Shipping rates are calculated by weight at checkout. Youโ€™ll see the final total before you pay.

Do you ship internationally?
Yes, we ship worldwide!

  • Customs fees may apply based on your country and order value.
  • Including your phone number helps ensure smooth delivery and reduces the risk of lost packages.

My order hasnโ€™t arrived. What should I do?
Before contacting us, please:

  • Check your shipping confirmation for address errors
  • Ask your local post office
  • Check with neighbors

If still missing, contact us at hello@ggtees.co with your order number. Weโ€™ll help you out!

โ™ป๏ธ Returns & Refunds

Do you accept returns?
We do not accept physical returns, but we back every order with a 100% Money-Back Guarantee.

What if my item is damaged or incorrect?
No worries! If your item is damaged, the wrong size, or incorrect, weโ€™ll send a replacement at no cost. Email us within 30 days with your order number and a photo of the item.

How do refunds work?
If you're not satisfied, let us know. We'll issue a hassle-free refund or replacement under our 30-Day Money-Back Guarantee โ€” no need to ship anything back.

๐Ÿงผ Product Care

How should I wash my shirt?

  • Machine wash cold with similar colors
  • Do not bleach
  • Tumble dry low or air dry to prevent shrinkage. These are "pre-shrunk" to handle normal washing, in cool temperatures, but high temperatures will shrink them past their designed intent.

How are the designs printed?
All of our shirts are Direct-to-Garment (DTG) printed. This means the ink is printed directly into the fabric โ€” no thick vinyl or plastic feel. Itโ€™s not screen printed, and there are no vinyl graphics. Here's a nice video on the process.

What kind of shirts do you use?
We print on the Gildan 64000 Softstyle โ€“ a soft, semi-fitted, ring-spun cotton tee perfect for comfort and quality printing.

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โ“ Still Have Questions?

Have a question not covered here?
Weโ€™re here to help! Shoot us a message anytime at hello@ggtees.co and weโ€™ll get back to you as soon as possible.

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