FAQs

πŸ‘• Frequently Asked Questions

🚚 Shipping

When will I receive my order?
Orders ship within 4–7 business days. Once shipped:

  • USA: 3–4 business days in transit
  • International: 5–15 business days in transit

Where do you ship from?
We fulfill orders through a global network of fulfillment centers, ensuring fast and reliable delivery worldwide.

How much is shipping?
Shipping rates are calculated by weight at checkout. You’ll see the final total before you pay.

Do you ship internationally?
Yes, we ship worldwide!

  • Customs fees may apply based on your country and order value.
  • Including your phone number helps ensure smooth delivery and reduces the risk of lost packages.

My order hasn’t arrived. What should I do?
Before contacting us, please:

  • Check your shipping confirmation for address errors
  • Ask your local post office
  • Check with neighbors

If still missing, contact us at hello@ggtees.co with your order number. We’ll help you out!

♻️ Returns & Refunds

Do you accept returns?
We do not accept physical returns, but we back every order with a 100% Money-Back Guarantee.

What if my item is damaged or incorrect?
No worries! If your item is damaged, the wrong size, or incorrect, we’ll send a replacement at no cost. Email us within 30 days with your order number and a photo of the item.

How do refunds work?
If you're not satisfied, let us know. We'll issue a hassle-free refund or replacement under our 30-Day Money-Back Guarantee β€” no need to ship anything back.

🧼 Product Care

How should I wash my shirt?

  • Machine wash cold with similar colors
  • Do not bleach
  • Tumble dry low or air dry to prevent shrinkage. These are "pre-shrunk" to handle normal washing, in cool temperatures, but high temperatures will shrink them past their designed intent.

How are the designs printed?
All of our shirts are Direct-to-Garment (DTG) printed. This means the ink is printed directly into the fabric β€” no thick vinyl or plastic feel. It’s not screen printed, and there are no vinyl graphics. Here's a nice video on the process.

What kind of shirts do you use?
We print on the Gildan 64000 Softstyle – a soft, semi-fitted, ring-spun cotton tee perfect for comfort and quality printing.

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❓ Still Have Questions?

Have a question not covered here?
We’re here to help! Shoot us a message anytime at hello@ggtees.co and we’ll get back to you as soon as possible.

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